SUPPORT CENTER

CONTACT ZEUS GEAR

Get direct, US-based assistance. Submit product queries, warranty claims, or purchase requests.

Direct Support

Email our customer team directly:
support@zeusgearllc.com

Expected response window: 2 business days.

Warranty Requests

Warranty coverage varies by product, retailer, and purchase record. For fast processing, include your order number, model number, and invoice copy in the email thread.

Operating Hours

Mon – Fri: 9:00 AM – 5:00 PM EST
Sat – Sun: Closed
Tickets submitted over weekends will be handled Monday.

Product Purchase Paths

Use each product page for the correct retailer link. Include the model number if you need help finding where a specific item is sold.

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Send a Message

Complete the fields below and our operations team will log your request.

Rapid Response & Parts Warehouse: We maintain a fully stocked warehouse of replacement parts (ankle wraps, locking pins, play accessories, rods, and levelers) for immediate US shipment. Standard support inquiries are resolved within two business days.

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Entity Name

Zeus Gear LLC

Direct Email

support@zeusgearllc.com

⏰

Support Hours

Mon–Fri, 9am–5pm EST

Fulfillment

Amazon & Walmart

WE ARE HERE TO HELP

CONTACT ZEUS GEAR THE FAST WAY

The quickest way to contact Zeus Gear is email: include your model number, retailer and order number, and our US-based team can usually resolve warranty, replacement-part and setup questions within two business days. Every Medisonic table is registered with the FDA as a Class I device; the FDA’s device classification guide explains what that means.

Before you contact Zeus Gear, you may find your answer faster in the inversion table FAQ, the owner manuals library or the model comparison. Dealer inquiries, retail partnerships and media requests are welcome through the form above.